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Saturday, January 16, 2021

CUSTOMER SERVICE REQUEST SAMPLE MS WORD FILE

January 16, 2021


 CUSTOMER SERVICE REQUEST

CUSTOMER INFORMATION
Date
 
Customer Name
 
Address
 
Phone
 
 
 
SERVICE REQUEST INFORMATION
MERCHANDISE PROBLEMS:
DELIVERY PROBLEMS:
Order not filled 
 
Bad address
 
Defective merchandise
 
Customer not in
 
Repair problem
 
Delayed/lost in transit
 
Wrong merchandise sold
 
Damaged in transit
 
Amount charged in error
 
Mdse. Missing in package
 
Credit/refund not issued
 
Other
 
Other
 
 
 
 
 
 
 
 
 
 
 
OTHER INFORMATION
REMARKS:
 
 
 
 
 
 
DISPOSITION:
 
 
 
 
 
 
 
 
 
                                                                        
Signature of the person who filled this form



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